About Us

The Case Management Society of America is an international, non-profit organization founded in 1990 dedicated to the support and development of the profession of case management through educational forums, networking opportunities and legislative involvement.

The Houston/Gulf Coast Chapter of CMSA is one of the oldest CMSA chapters, it was established in 1992. CMSA’s emergence as a prominent national organization is in large part due to its unique and involved membership. Innovation is used to continually mentor new leaders for national positions. CMSA has developed a leadership ladder, whereby local leaders progress in their scope of responsibility through appointed national committee positions or elected director/officer positions. To enhance this process, the society provides ongoing leadership training seminars geared for the local leaders.

In nationally recognized innovation, CMSA developed the nationally recognized Standards of Practice for Case Management. This publication was initially released in early 1995. In 2022 the Standards were updated to continue guidance in the practice of case management in ever-changing and challenging healthcare environments. 

The 2022 Standards reflect the flexibility of case managers in unusual times and the inclusion of language and guidance to better meet the needs of all populations. The Standards have been reordered to represent Case Management Process execution. The Standards Task Force and Review Committee members believed this simple edit would be powerful and a better representation of professional case management practice. CMSA  is a forerunner in establishing formal, written standards of practice from a variety of disciplines.  

The work of case managers is vital to the populations and individuals served, and opportunities to influence core processes are available. CMSA’s Standards elevate the practice of case management and establish case managers as healthcare professionals.